Brazilian Journal of Anesthesiology
https://bjan-sba.org/article/doi/10.1590/S0034-70942005000200004
Brazilian Journal of Anesthesiology
Scientific Article

Impacto da implantação de clínica de avaliação pré-operatória em indicadores de desempenho

Impact of preoperative outpatient evaluation clinic on performance indicators

Florentino Fernandes Mendes; Ligia Andrade da Silva Telles Mathias; Gastão Fernandes Duval Neto; Alan Rodrigues Birck

http://dx.doi.org/10.1590/S0034-70942005000200004 Braz J Anesthesiol, vol.55, n2, p.175-187, 2005
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Resumo

JUSTIFICATIVA E OBJETIVOS: O objetivo deste estudo foi avaliar os efeitos da implantação de Clínica de Avaliação Pré-Operatória Ambulatorial (APOA) em indicadores de desempenho do centro cirúrgico. MÉTODO: Durante cinco anos acompanhou-se, prospectivamente, o total de consultas APOA; o total de cirurgias realizadas; o total e os motivos de suspensão das cirurgias; as cirurgias realizadas em regime ambulatorial ou com o paciente internado; a taxa de suspensão das cirurgias e a média de permanência dos pacientes internados. Os motivos de suspensão das cirurgias foram divididos em causas médicas e administrativas. A taxa de suspensão foi apresentada em percentual, a média de permanência, em dias de permanência. Os demais indicadores foram apresentados como total. O estudo foi dividido em cinco períodos - Pré-APOA, APOA 1, 2, 3 e 4 - correspondendo, respectivamente, aos anos de 1998, 1999, 2000, 2001 e 2002. Em cada ano, a variação percentual dos indicadores foi comparada com o ano anterior e com o Ano Pré-APOA. Para verificar as interações entre os indicadores, foram estabelecidas razões. RESULTADOS: A Clínica de APOA, exceto para o total de cirurgias realizadas, apresentou melhora de todos os indicadores acompanhados. Essa melhora foi menor no início, crescente e mais significativa no ano APOA4. Houve diminuição do número total de cirurgias suspensas, principalmente por causas administrativas, diminuição da taxa de suspensão de cirurgias e da média de permanência, sendo essa diminuição crescente e mais acentuada no ano APOA4. Existe correlação (r = 0,977) entre a taxa de suspensão de cirurgias e a média de permanência dos pacientes internados. CONCLUSÕES: Existem alterações significativas nos indicadores. A melhora é gradual e progressiva, à medida que se avança em anos em relação ao desenvolvimento da Clínica de APOA, e repercute na melhoria dos indicadores.

Palavras-chave

ANESTESIA, CIRURGIA, INDICADORES

Abstract

BACKGROUND AND OBJECTIVES: This study aimed at evaluating the effects of implementing a Preoperative Outpatient Evaluation Clinic (POEC) based on operating center performance indicators. METHODS: The following data were prospectively followed for five years: total POEC evaluations and surgeries performed; total and reasons for surgeries cancellation; inpatient or outpatient surgeries performed; procedures cancellation rate and mean hospital stay of admitted patients. Reasons for procedure cancellations were divided in medical and administrative reasons. Cancellation rate is presented in percentage. Mean hospital stay is presented in days. Other indicators are presented in total figures. The study was divided in five periods: Pre-POEC, POEC 1, 2, 3 and 4, corresponding, respectively, to the years of 1998, 1999, 2000, 2001 and 2002. For each year, indicators percentage was compared to previous year and to the year Pre-POEC. Reasons were defined to check interactions among indicators. RESULTS: Except for total performed procedures, POEC has improved all tracked indicators. This improvement was low at the beginning and more significant in the year POEC 4. There has been decrease in the total number of cancelled procedures due to administrative reasons. There was also a decrease in procedures cancellation rate and mean hospital stay. These decreases were progressive and more marked in POEC 4. There is correlation (r = 0.977) between procedures cancellation rate and mean stay of admitted patients. CONCLUSIONS: There are significant changes in indicators. Improvement is gradual and progressive as years go by with regard to POEC development, and positively affects indicators improvement.

Keywords

ANESTHESIA, INDICATORS, SURGERY

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